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Help center

Find answers in the topics below

Integrations

When can I expect more integrations for Merch.Music?

You can expect many more integrations to become available for Merch.Music from 2021 on. Which integrations would you like to see next? Let us know here

Integrations

How can I integrate my Shopify store?

If you already have a Shopify store, you can easily install the Merch.Music app here. If you are interested in opening a new shopify store for your merch, you can learn more about it on this page.

Integrations

What integrations are available for Merch.Music?

Currently you can integrate Merch.Music with Shopify. Shopify is the easiest to use and most versatile ecommerce platform, which is why we chose it for Merch.Music.

Sustainability

Are your products certified by any relevant organization?

Our sustainable product range is most notably certified by the following organizations:

Sustainability

Is print on-demand a sustainable business model?

Our print on demand model ensures that no products end on landfills, by only producing precisely what is sold. Furthermore, products are made as close to the customer as possible, in order to minimize unnecessary carbon emissions.

Printing

How eco-friendly is your printing process?

Our digital print process uses non-toxic, water based inks not harmful to the planet. Zero water waste in our print fulfillment process. Minimum emissions used to produce our products.

Sustainability

Does Merch.Music offer a sustainable range product?

Yes, we offer an extensive sustainable product range made with organic cotton and recycled materials. These products are certified by Peta, GRS, GOTS and more. These products are tagged with a green “sustainable” note so you can easily identify them in our catalog.

Printing

What kind of printing method do you use?

We employ digital printing in our fulfillment process. This is a leading-edge, high quality and sustainable printing process.

Printing

Does quality vary if my products are made by different printing providers?

You can expect a high quality standard for all products regardless of which of our print providers manufactures them. We go great lengths to make sure all of our suppliers comply with our high quality standards by using the same exact printing machines and products.

Printing

What quality can I expect from Merch.Music products?

By combining our high quality product range and our avant-garde printing technology you can expect some of the highest quality merchandise products in the market. In order to prove this to you, we offer you a free print sample on any of our products, once your store is ready to sell.

Printing

What can or cannot be printed?

Our printing technology enables limitless design and customization. This means there are no restrictions in terms of how many colors you can use in your artworks.

Payments and billing

When do I get billed for the products that I sold?

You get billed by Merch.Music for any products you may have sold at the beginning of every month. Of course, if you made no sales in a specific month, no money will be debited from your account.

Payments and billing

How soon do I get paid after I make a sale?

You get paid directly through Shopify 3 business days after a sale is made. However, this may vary per country. You can find more information about getting paid by Shopify here. It is also worth noting that at no point in the process does Merch.Music have access to your profits.

Shipping

Do you offer shipping with tracking?

Yes, both the customer and the store owner will receive a tracking code every order.

Shipping

Does Merch.Music ship internationally?

Yes, Merch.music ships worldwide. You can find more information on our shipping page.

Shipping

How quickly are packages delivered?

We aim to process your order within 72 hours. The estimated delivery time will be available using a tracking code that will be provided for every order.

Merch.Music App

Where can I find product prices?

You can find product prices in the catalog which is available on our website here and through our Shopify app.

Merch.Music App

Can I expect new products to be added to the catalog?

We strive to have an ever-growing catalog with a diverse product offering. For this reason we are constantly adding new products. Is there any product you would like to see included? Let us know here.

Integrations

How can I create a product with Merch.Music?

Creating new products with Merch.Music is easy. Simply choose a product you like from our catalog, upload your design, fill in the details and publish.

Getting started

What is Merch.Music?

Merch.Music is a revolution for the way artists can do merch. Our print on demand model allows any creator to design and sell their own high quality merchandise products with zero effort, and zero risk. Whenever you get an order we take care of printing, packaging and shipping, so you can focus on what really matters. After you create an account with Merch.Music, which is completely free, you can sync your custom designs with any of the products of our ever-growing catalog.

Getting started

Is Merch.Music free to use?

Yes, Merch.Music is completely free to use. You only pay when you make a sale. There are two transactions for every order: You charge your customer the retail price you set and then Merch.Music charges you for the product. Whatever is left after your cost is your profit! So, you can set your profit as high or as low as you want. You can find the cost of our products and shipping in the catalog.

Getting started

What is print on demand?

Print-on-demand allows you to customize products like tees, hoodies, guitar straps, and many more with your own designs to sell on demand under your own brand. This means that you don't pay for the product until after you've sold it, so there's no need to invest in stock with no guarantees of selling the products. Plus, with print-on-demand services, everything that happens after the sale, from printing to shipping, is handled by Merch.Music. Once you've set your merch, we handle everything after you've made a sale.

Getting started

Is Merch.Music only for musicians?

Not at all. While we at Merch.Music have a dedicated understanding of the specific needs of musicians and the industry, we also provide a seamless and effortless experience for all creators to do merch.

Merch.Music App

How can I access the Merch.Music app?

You can access the Merch.Music app through your Shopify store. If you haven’t already you can connect the Merch.Music app here.

Still have questions?.

Contact our Artist Success Team for personal help or feedback.

Contact us